> ## Documentation Index
> Fetch the complete documentation index at: https://simplicityapps.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Installation

> Install Simple NPS Survey from the Shopify App Store in minutes

## Prerequisites

Before installing Simple NPS Survey, ensure you have:

<Check>Shopify store (any plan)</Check>
<Check>Admin access to your Shopify store</Check>
<Check>Checkout settings access (required to add extension)</Check>

## Installation Steps

### Step 1: Install from Shopify App Store

<Steps>
  <Step title="Visit the App Store">
    Go to the [Simple NPS Survey app listing](https://apps.shopify.com/simple-nps-survey) in the Shopify App Store
  </Step>

  <Step title="Click Install">
    Click the **Install** button on the app listing page
  </Step>

  <Step title="Review Permissions">
    Review the app permissions:

    * **Read orders** - To identify which orders to survey
    * **Write orders** - To tag orders with NPS ratings (Premium feature)
  </Step>

  <Step title="Authorize Installation">
    Click **Install app** to authorize the installation
  </Step>
</Steps>

<Info>
  **Installation time:** Less than 1 minute
</Info>

### Step 2: Initial Setup

After installation, you'll be redirected to the app dashboard where you can:

1. **View setup instructions** - Step-by-step guide to add the survey to your thank you page
2. **Choose your plan** - Start with the free plan or upgrade to Premium
3. **Customize settings** - Configure auto-tagging and other preferences (Premium)

<Note>
  The app is installed, but customers won't see the survey until you complete the [setup process](/setup).
</Note>

## What Happens Next?

After installation:

<CardGroup cols={2}>
  <Card title="Add to Checkout" icon="square-plus" href="/setup">
    Add the NPS widget to your thank you page
  </Card>

  <Card title="Configure Settings" icon="gear" href="/features/overview">
    Customize app settings and features
  </Card>
</CardGroup>

## Uninstalling the App

If you need to uninstall Simple NPS Survey:

<Warning>
  Uninstalling will delete all collected ratings and data. Export your data first if you want to keep it.
</Warning>

<Steps>
  <Step title="Go to Apps Settings">
    In your Shopify admin, go to **Settings** → **Apps and sales channels**
  </Step>

  <Step title="Find Simple NPS Survey">
    Locate Simple NPS Survey in your installed apps list
  </Step>

  <Step title="Uninstall">
    Click the **...** menu and select **Uninstall**
  </Step>
</Steps>

## Need Help?

<CardGroup cols={2}>
  <Card title="Setup Guide" icon="book" href="/setup">
    Complete setup instructions
  </Card>

  <Card title="Contact Support" icon="envelope" href="/support/contact">
    Get help from our team
  </Card>
</CardGroup>