> ## Documentation Index
> Fetch the complete documentation index at: https://simplicityapps.mintlify.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Free Plan

> Start collecting NPS ratings at no cost

## Free Plan Features

The Free plan is perfect for small stores just getting started with customer satisfaction tracking.

### What's Included

<CardGroup cols={2}>
  <Card title="120 Ratings/Month" icon="chart-simple">
    Collect up to 120 customer ratings each month
  </Card>

  <Card title="NPS Dashboard" icon="chart-line">
    View your score, trends, and customer feedback
  </Card>

  <Card title="Customer Comments" icon="message">
    Read detailed feedback from your customers
  </Card>

  <Card title="Response Filtering" icon="filter">
    Filter by Promoters, Passives, and Detractors
  </Card>
</CardGroup>

### No Credit Card Required

Start using Simple NPS Survey immediately - no payment information needed.

### Monthly Limit

The 120-rating limit resets on the first day of each month. If you reach the limit:

* Existing data remains accessible
* New survey submissions are blocked
* Upgrade to Premium for unlimited ratings

## Upgrade When Ready

When your store grows beyond 120 ratings/month, upgrade to Premium:

<Card title="Upgrade to Premium" icon="gem" href="/pricing/premium-plan">
  \$7.99/month for unlimited ratings + premium features
</Card>