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What is Simple NPS Survey?

Simple NPS Survey is a Shopify app that helps you measure customer satisfaction by collecting Net Promoter Score (NPS) ratings directly on your order confirmation (thank you) page.

Quick Setup

Install and configure in under 5 minutes

Beautiful Dashboard

View NPS scores, trends, and customer feedback

Auto-Tag Orders

Automatically tag orders with NPS ratings (Premium)

Export Data

Download all responses as CSV (Premium)

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What is NPS?

Net Promoter Score (NPS) is a customer satisfaction metric that measures how likely customers are to recommend your business to others. It’s calculated based on a simple 0-10 rating scale:
Loyal customers who love your brand and will recommend you to others.
Satisfied but unenthusiastic customers who could be swayed by competitors.
Unhappy customers who may damage your brand through negative word-of-mouth.
NPS Score Formula: ((Promoters - Detractors) / Total Responses) × 100

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Why Use Simple NPS Survey?

Capture Feedback at the Right Moment

Survey customers immediately after purchase when their experience is fresh

No Coding Required

Install directly from Shopify App Store - no developer needed

Clean, Modern Design

Beautiful UI that matches your Shopify checkout design

Actionable Insights

Identify trends, read comments, and improve customer satisfaction

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Pricing

Free Plan

  • 120 ratings per month
  • Basic NPS dashboard
  • View customer comments

Premium Plan - $7.99/mo

  • Unlimited ratings
  • CSV export
  • Auto-tag orders with ratings
  • Priority support
View detailed pricing →

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Ready to Get Started?

Install Simple NPS Survey

Get started in under 5 minutes