All Features at a Glance
NPS Dashboard
Beautiful analytics dashboard with NPS score, trends, and customer feedback
Auto-Tag Orders
Automatically tag Shopify orders with NPS ratings (Premium)
CSV Export
Download all customer responses and ratings (Premium)
Thank You Page Widget
Clean, modern survey widget on your order confirmation page
Core Features (All Plans)
Real-Time NPS Tracking
Monitor your Net Promoter Score as customers submit ratings. The dashboard updates automatically with:- Current NPS Score - Calculated in real-time
- Total Responses - How many customers have rated you
- Category Breakdown - Promoters, Passives, and Detractors
- Average Rating - Mean score across all ratings
Customer Feedback Collection
Collect ratings on a 0-10 scale with optional comments:- Simple, intuitive interface for customers
- Optional comment field for detailed feedback
- Mobile-responsive design
- Appears immediately after purchase
Beautiful Dashboard
Your dashboard includes:- Visual NPS score with color-coded status
- Donut chart showing distribution of Promoters, Passives, Detractors
- 30-day trend graph to track score changes over time
- Complete list of all customer responses with filters
Response Management
- Filter by category - View only Promoters, Passives, or Detractors
- Pagination - Navigate through all of your responses
- Order linking - Click order numbers to view in Shopify admin
Premium Features ($7.99/month)
Unlimited Ratings
No Monthly Limits
Free plan: 120 ratings/monthPremium plan: Unlimited ratings
Auto-Tag Orders
Learn more → Automatically tag orders in Shopify with the NPS rating:- Tags format:
simple_nps_rating:9 - Enable/disable in settings
- Use tags for segmentation and workflows
CSV Export
Learn more → Download all your rating data for external analysis:- One-click export from dashboard
- Includes rating, category, order number, comment, date
- Filter before exporting (Promoters only etc.)
- Compatible with Excel, Google Sheets, and analytics tools
Have a feature request? Contact support
Feature Comparison
| Feature | Free Plan | Premium Plan |
|---|---|---|
| NPS Dashboard | ✓ | ✓ |
| Customer Comments | ✓ | ✓ |
| 30-Day Trend Graph | ✓ | ✓ |
| Response Filtering | ✓ | ✓ |
| Monthly Rating Limit | 120 | Unlimited |
| CSV Export | ✗ | ✓ |
| Auto-Tag Orders | ✗ | ✓ |
Need Help with Features?
FAQ
Common questions about features
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