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Free Plan Features

The Free plan is perfect for small stores just getting started with customer satisfaction tracking.

What’s Included

120 Ratings/Month

Collect up to 120 customer ratings each month

NPS Dashboard

View your score, trends, and customer feedback

Customer Comments

Read detailed feedback from your customers

Response Filtering

Filter by Promoters, Passives, and Detractors

No Credit Card Required

Start using Simple NPS Survey immediately - no payment information needed.

Monthly Limit

The 120-rating limit resets on the first day of each month. If you reach the limit:
  • Existing data remains accessible
  • New survey submissions are blocked
  • Upgrade to Premium for unlimited ratings

Upgrade When Ready

When your store grows beyond 120 ratings/month, upgrade to Premium:

Upgrade to Premium

$7.99/month for unlimited ratings + premium features